Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Quit working the third time I used it
Comment: The first two times I used the fountain it worked wonderfully. I offered it to a friend for his wedding reception (I personally assembled it and added the chocolate) and all was well the first ten minutes it was on -- then it just stopped. It continuted to heat the chocolate in the well so people could dip their strawberries, etc., in the well, but the auger didn't work. Thus, the chocolate didn't flow over the tiers, which totally ruined the aesthetic effect of the fountain. I might as well have put a pan of melted chocolate out for people to dip into. We checked it after returning home and cleaning it out. The motor was dead. Because the fountain worked only twice before dying, I have to give it one star.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Delicious and user friendly
Comment: I had heard horror stories from other fountain users. I was in search of a fountain to use at my sisters 40th bday party. Came on to amazon looked at the different products and reviews. I purchased the Rival one. Once again looked at the suggestions for the chocolate. Purchased the liquid.
SOOOOOO!!!!! simple put the machine together 2 hours before the party heated the chocolate as directed what a HIT everyone young and old loved it. Simple clean up did it with white pants on and didn't get a thing on myself. A great product made better with informative reviews.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Use the Right Chocolate
Comment: I have two fountains and they both work well now that I know what I'm doing. I used to use chocolate chips, but I couldn't get the mix right and I either put too much or too little oil. The oil does effect the taste slightly and it just looks gross pouring it all in. We had lots of troubles when we used the oil.

We then found SF Signature Fountain Chocolate, which is for sale here on Amazon or it is also available at Target stores. I went to their website also which is www.sweetfountains.com. It works great and the fountain flowed perfectly. No oil needed and simple. The quality and taste were excellent.

If you are buying a fountain, I highly recommend you buy fountain chocolate.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: The Party Maker
Comment: This absolutely MAKES the PARTY! Everyone loves it! - Its even better if you mix dark and light chocolates - Experiment! Its WONDERFUL!

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: almost completely happy
Comment: This product is a great value, however you have to press down very hard to and have it snapped really tight for the auger to work and we found it easier if you put pennies on the pressure points on the tower where the base snaps to it. it keeps the chocolate warm without scorching it